WHERE IS THE HOTEL LOCATED?
715 Vernon Street Nelson BC V1L 4C5. Downtown Nelson.

IS THERE PARKING?

Please note that parking is limited and cannot be guaranteed at the time of booking. Spaces are available on a first-come, first-served basis, with priority given to guests staying in our one-bedroom suites. However, parking assignments are only made after the guest completes their check-in form. If this form is not submitted, parking will not be assigned. Our parking lot can accommodate compact cars, midsize SUVs, and small trucks (such as a Toyota Tacoma or similar). Unfortunately, full-sized trucks and oversized SUVs cannot be accommodated in our lot and will need to park at the metered spots on Vernon Street in front of the hotel. Metered parking runs Monday to Saturday, 9 AM – 5 PM, at a rate of $2/hour. Meters are free outside these hours, overnight, on Sundays, and holidays. There are plenty of meters nearby, as well as free street parking just two blocks away. If we cannot accommodate your vehicle we will include plenty of alternate off-site parking options in your check-in instructions.

ARE YOU PET FRIENDLY?
Although we love pets, please leave them at home. We are 100% pet free.

CHECK-IN / CHECK-OUT
Our standard check-in time is 4pm / Checkout time is 11am.

CAN I REQUEST AN EARLY CHECK-IN OR LATE CHECKOUT?
Early check-ins can be arranged (depending on availability) up to 2hrs prior to standard check-in time of 4pm for free. If you require a check-in before 2pm you will be subject to a $50 fee. Early check-ins must be arranged 24hrs prior to your arrival and must be communicated by email or phone call.
Our checkout time is 11 a.m., at which point your access code will deactivate. If you depart earlier, we ask that you let us know via email or text so we may adjust our cleaning schedules. If you’d like to request a 1hr extension for a checkout of 12pm, please let us know at least 1 day in advance and we will be happy to accommodate if this option is available. Any late checkout request past 12pm will be charged a $100 fee.
We are a small boutique hotel, so all our reservations, cancellations and timely checkouts are all vital to our operation. If a guest checks out after 11 a.m. without prior approval, that guest will be subject to a $100 fee. Please email info@stirlingsuites.com

DO YOU HAVE A SPA, FITNESS CENTER OR POOL?
All our guests have access to the sauna and cold plunge which is available between the hours of 2pm – 9:30pm daily. The local community center is located ½ block away from the hotel (Nelson & District Aquatic Center) which includes a gym, pool, hot tub, and steam room. Pool/beach towels are provided in your suite.

DO YOU HAVE A RESTAURANT?
We do not have a restaurant on-site, however we are only a few minutes walk to many restaurants, coffee shops and the local Kootenay co-op health food grocery store. All of our suites have a full kitchen if you would like to cook your own meals. You can also order take out to the hotel; however, you must meet the delivery person at the front door to receive your order. Please do not give out your access code.

DO YOU HAVE SKI AND OR BIKE STORAGE?
Yes, we have secure covered bike storage and indoor heated ski storage, a tuning table and boot heaters. Ski/snowboards and/or bikes are not permitted inside the hotel. Please let us know if you will need storage for these items.

DO YOU HAVE CONNECTING ROOMS?
We do not have connecting rooms. We do however, have many options of booking guests directly across the hall from one another or next to each other on the same floor.

DO YOU ACCOMMODATE LARGE GROUPS?
Yes, Stirling Suites is the perfect hotel for hosting large groups. Please email the hotel at info@stirlingsuites.com and let us know what / when you are looking to book.

DO YOU OFFER GROUP RATES OR ROOM BLOCKS?
Yes, we offer group rates when you book 6 suites or more. Please email the hotel at info@stirlingsuites.com and let us know what / when you are looking to book.

IS THERE DAILY HOUSE KEEPING?

At Stirling All Suites, we are proud to support environmentally responsible hospitality. Daily housekeeping services are available upon request; however, we encourage guests to participate in our linen reuse program to help conserve water and energy. For stays of six nights or longer, a complimentary mid-stay housekeeping service is provided. Guests are welcome to contact us at any time during their stay for additional amenities or supplies as needed.