House Rules

Security Surveillance

For guest safety and security, there is 24/7 monitored security surveillance in the hallways and exterior of the property.

Smoking

Smoking is not permitted in any of our suites, on balconies or common areas. When smoking outside of the hotel you must maintain a, 7meter (23feet) distance from any doorways, windows or air vents.

Any evidence or complaints of smoking in the hotel room or on balconies may result in a $500 fee. (This includes tobacco, marijuana, illegal drugs, e-cigarettes, vape pens, diffusers, hookahs, incense, cigars and burning candles.)

Pets

We’re a pet-free environment. Violators are subject to a $500 fee.

Deliveries

Guests must be present for any third-party deliveries (food, drink, services) unless otherwise communicated to management as a special request. No vendors are allowed in the hotel unless accompanied by a guest or management. Please meet all deliveries at the front door or walk-through gate.

Noise

We ask that all guests might be considerate of other guests in neighboring rooms, and that noise is kept to a minimum between 10 p.m. and 7 a.m. We reserve the right to contact guests in the event of complaints or excessive noise, and to issue fees of up to $200 if it remains a problem.

Parties

Unless a guest has secured prior approval from hotel management, Stirling Suites does not allow parties or more than two outside visitors at a time.

Lost or Damaged Property

Upon booking, we require a credit card on hold for any damages and/or excessive cleanings associated with anything beyond normal use of our amenities during a guest’s stay. The guest authorizes Stirling All Suites Hotel to charge the cost of repair of such damage or loss of such items caused by themselves, or any person for whom they are responsible. Such damage would include the cost of cleaning textiles and fumigation if the guest smokes in a room; and/or damage to furniture, rugs, walls and fixtures; and replacing missing items such as bedding, towels, furnishings, kitchenware, remote controls, etc.

All furniture, furnishings and kitchenware must be returned to its original placement prior to checking out. Violations may result in an additional fee of $500.

Hotel Rights

It is agreed that the guest will conduct himself/herself in a respectable manner and will
not cause any nuisance or annoyance within the hotel premise. Hotel management
has the right to request that any guest vacate his/her room or other areas of the hotel
forthwith, without previous notice and without assigning any reason whatsoever, and
the guest shall be bound to vacate when requested to do so. In case of the default,
the management has the right to remove the guest’s luggage and belongings from the
room occupied by him/her and cut off access to your room.

Rates & policies subject to change.

By submitting your booking request you have read and agreed to the terms & conditions.

Please read carefully. Failure to comply with our terms & conditions may result in penalty fee(s) and/or eviction.